Please read the following carefully.
By using the website "beautysecretshq.com" and purchasing products or services on it, you agree to abide by the following terms and conditions.
General
* BeautysecretsHQ may change or withdraw any part of Beautysecretshq.com at any time without notice.
* BeautysecretsHQ may also terminate this Agreement and immediately remove, cancel or suspend access to and use of Beautysecretshq.com upon breach of any part of these Terms whatsoever.
* These Terms constitute the full agreement between you and BeautysecretsHQ and may only be amended in writing.
* By purchasing, you agree that all details you provide to BeautysecretsHQ for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
* Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any "down time".
* BeautySecretshq may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.
* In the result of any waiver in respect to our terms we reserve the right to hold all terms relevant in the future.
By post: You are able to send us orders by post by completing your online order form and sending us your order by post with payment (please see payment requirements)
* Once your order has been placed and completed online you will be sent an automated e-mail confirmation of your order. This e-mail is generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.
* All products and services are subject to availability. BeautysecretsHQ endeavours to keep accurate stock levels however in the event of an item being out of stock you will be notified within 24 hours of the order being placed. You will be given the expected delivery time for the order and can choose if you wish to wait for the products, exchange it or have a refund.
* BeautySecretshq may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.
* Every order is treated as individual and will be processed as such.
* Any defective, damaged or incorrect orders shipped will be replaced or refunded according to out terms and conditions ONLY if we are notified within 7 days of receiving your order and it is reasonable to do so.
Pricing and Payment
* All prices seen on the website are final and include VAT. Any pricing errors will result in you order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.
* All payments are taken in GBP ( UK pound).
* Customers are responsible for Import Duty/Tax in their respective countries where applicable. For more details on this please contact your local customs authority.
* All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of BeautySecretshq until paid for in full.
* BeautysecretsHQ will not debit the cardholder until the goods have been delivered or the service has been rendered in full.
* BeautysecretsHQ does not share any information (personal or financial) with any third party.
* All credit/debit card details are encrypted using a secure ordering system. Your bank or credit card company may require security checks to validate your purchase.
* BeautysecretsHQ may on occasion require a credit checks for orders of a substantial nature or where insufficient details have been provided. This may result in your order being delayed until the checks can be completed.
Cheques:
In order to make a cheque payment, please e-mail info@ Beautysecretshq.com with your order number. Cheques generally take 5 working days to clear, however if you have a cheque guarantee card, you can write the number on the back to speed up the process.
Bank Transfers:
Some overseas customers may wish to transfer their payment directly into our bank account. If you choose to do so, please e-mail info@ Beautysecretshq.com with your order number.
Returns
* Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by BeautysecretsHQ by either phone, fax, post or e-mail. Any goods sent back without prior consent from BeautysecretsHQ will be sent back at your cost.
* All returns are the responsibility of the customer until they reach BeautysecretsHQ.
* If you would like to return your items for any reason at all, you may do so within 14 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.
Faulty products / damaged items:
* In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us. In the UK , items should be sent back via First Class Recorded Delivery. We will not accept extra charges for other courier services or guaranteed next day services. Overseas, items should only be sent back using your country’s national postal service. We recommend using an insured delivery method; however we will not accept extra charges for Fed-Ex or other overnight courier services.
* Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.
Exchanges:
* If you would like to exchange your items for different products in our range, you may do so within 14 days of receiving them. Items returned must be in a new and unused condition. Please detail which items you would like as replacements. We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur. Please note that our return policy also applies.
Cancellations:
* If you would like to cancel your order prior to your goods being shipped, please
contact us via any of the methods provided and your payment shall be refunded.
|
